FAQs

Q: What is “membership” medicine and how does that make Liberty Pediatrics different?

A: Becoming a patient of my membership practice means your child gets all the care she needs, when she needs it, and without waiting and feeling rushed through your visit. I see far fewer patients so I can give you my full attention and spend time to thoroughly answer your questions and concerns about your child’s well-being.

Q: What does my membership fee include?

A:  Quick and full access to me, plenty of time spent with you and your child during visits, and my focus on supporting you as a parent. This includes education forums and support groups, and advice on nutrition, weight loss, sleep issues, and more.  The membership fee does not cover health care services payable by insurance.

Q: Am I dreaming, or did I read correctly that you would actually come to my house when my child is sick?

A:  Yes; you may decide that the Home Visit Option for membership works best for you and your family–more convenience and less stress for you and your children when they are sick; they–and you–are more comfortable staying at home, with no need to find someone to watch siblings or pack them up only to wait in a reception room.

Q: How much is the membership fee?

A:  The fee varies, depending on which option you choose and the number and age of children in your family. Click on Membership Choices for a complete description of fees, services offered, flexible payment arrangements and discounts. We accept automatic bill pay, cash, checks and most credit cards.

Q: How does this model work with my insurance plan?

A:  We accept most major insurers, however we are not Medicaid providers. Your co-pays and insurance should cover regular in-office visits. The Home Visit Option covers all sick visits and even some wellness visits; however, when a vaccine (and some procedures) are required I will need to see your child in my office. We will submit all medical claims to your insurance carrier as appropriate.

Q: Is my membership fee refundable?

A: Yes, you will receive a pro-rated refund for any remaining months you have already paid for.

Q: Do you actually give parents your phone number?

A: Yes, calls or texts on my cell phone are typical ways I communicate with parents who are looking for peace of mind, reassurance and guidance about what to do next. There’s no need to spend many hours in the Emergency Department or night clinic unless we’ve identified a true emergency. For non-urgent matters you can email me, or we can even set up a video chat. Para su conveniencia hablamos español.

Q: How quickly can my child be seen by you?

A: In addition to our regular office hours (M-F, 8-5), we are also open Thursday evening until 7pm, as well as on Saturdays from 10am-2 pm. I also offer extended hours on an as-needed basis, and, for those who select the home visit plan, I will come right to your home if your child is sick.

Q: What happens if my child needs to go to the hospital?

A:  I have privileges at Doctor’s Hospital Renaissance, Rio Grande Regional, McAllen Medical and Edinburg Children’s Hospital. Although I will not be the physician of record if your child is hospitalized, as your child’s advocate and liaison, I will visit your child and coordinate care with the pediatric hospitalist.

Q:  What if my child needs to be seen by a specialist?

A:  I refer to top specialists in the area who I feel will best meet your child’s particular needs. After your specialist visit I am available to review recommendations, discuss treatment options, provide guidance, help you get a second opinion if you would like, and guide you through decisions about next steps.

Q: Who will take care of my child when you are on vacation?

A: I am available most of the year. When I am away, my colleague will cover for me to address your child’s urgent needs, but you can still usually reach me by phone call, email or text.

Q: What if my child gets sick while we’re on vacation?

A: Again, you can call me at any time. Because I know you and your child well, I can streamline your child’s care when you are away from home. Often times an illness can be diagnosed and treated or a question answered with a simple phone conversation. As appropriate, prescriptions can be called in to a nearby pharmacy.

Q: How can I find out if you are the right doctor/practice for my child?

A:  Please call us at 956-627-5747 and set up a time to meet me, see our practice, and learn about my unique practice model. Allow me to show you what having the freedom to choose what’s best for you and your family is all about. Come join me for a cup of tea!